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REFILLS AND EMPTY PRODUCT RETURNS

As part of our ongoing promise to help create a healthier, greener, more empowered world, we are constantly adapting our packaging to include more sustainable options, helping you to save money, reduce your packaging use and have a positive impact on the environment.

REFILLS AND EMPTY PRODUCT RETURNS

As part of our ongoing promise to help create a healthier, greener, more empowered world, we are constantly adapting our packaging to include more sustainable options, helping you to save money, reduce your packaging use and have a positive impact on the environment.

REFILLABLE PRODUCTS

We now offer a refill option for all of our serums and oils, alongside a growing selection of other skin saviours and offerings from our makeup and body care ranges. We encourage customers to retain their pipettes and purchase refill options when it’s time to reorder their favourite skincare treat. Both our aluminium caps and glass bottles are widely recycled and in 2020, we stopped over 300kg of plastic waste from being generated compared to our previous non-refillable serums and oils, all thanks to this initiative.

REFILL RETURNS SCHEME

All product empties that we accept through our returns initiative are recycled, with no components going to waste. As part of the Refill Returns Scheme, return five empties of the same Tropic product (in the drop-down list below) and receive a sixth for free!

When you return any five empties across our entire sun care range, we'll send you a 15ml Sun Day for free!

Even if you don’t have five of the same product to send back to us, you can still return individual empties from the list, plus any of the following products; Nail Block Define and Shine, Hydrogel Eye Mask sachets, and pipettes from serums/oils and mini serums/oils. While you won’t receive a free one in return, rest assured that we will ensure that any of these products are recycled with our recycling partners.

Sending your products back To Us

Step one

Step one

Download, print and fill out this form.

Step one

Step Two

Make sure to include the form in the parcel containing your empty products when you mail them back to us.

Step one

Step Three

Once we've received your parcel, we’ll be in contact with your free product.

OUR PACKAGING

OUR PACKAGING

With thousands of deliveries leaving Tropic HQ on a weekly basis, it’s imperative that our packaging aligns with our eco-conscious ethos. As such, all elements of Tropic parcels are completely compostable or recyclable. We’ve substituted traditional plastic tape with gummed paper that contains vegetable glue. It’s not only 100 per cent recyclable and compostable, but also more effectively safeguards products as the packaging is more secure and tamper-proof. We’re phasing out bubblewrap wherever possible, opting instead to use paper fill and 100 per cent compostable air bags made from potato and corn starch.

RECYCLING

RECYCLING

We’re a completely landfill-free brand and we are now independently verified by Valpak, a leading provider of environmental compliance for further transparency. In 2020, we recycled 122 tonnes which equated to 65 per cent of all of our waste. Anything we can’t recycle is repurposed into an alternative fuel (that replaces fossil fuels) to power homes and businesses. All the energy used to recycle and turn our waste into alternative fuel is, like all aspects of our operations, double carbon offset. Recycling what we can and helping our customers to do the same are just some of the small steps we as a business can take towards being a force for good beyond beauty.

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